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The Dilemma

Agency Trainer Julian O’Dell helps agents sharpen their business skills
The Dilemma

Vetting new applicants

"My staff members are not finding out enough about newly registering applicants and not effectively sorting the ‘wheat from the chaff’. I’m keen to train them in this skill area. Tips please!"

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The Dilemma

Handling fee enquiries

"We miss opportunities and fail to convert some enquiries into market appraisals. I’d like to give my staff some pointers on this. Can you help?"

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