As owner of the business, I have to fulfil the role of both valuer and team leader. This is is extremely challenging... Any thoughts?

" I wonder if you can give me a few tips on how I might coach my team to a higher standard in communication skills?”

"My staff work hard, but not always in the most organised fashion... I feel they could be more productive if they understood how to manage their time more effectively. Any thoughts are…

"The market has dramatically changed in our area... How can we get some activity going as we head into 2018?”

"I listen to my team dealing with customer enquiries and it has dawned on me that there is very little ‘selling’ going on. Help!"

"My staff tend to fire emails at their applicants when new properties come onto the market but I am keen for them to actually pick up the phone...."

"With a decreasing number of instructions coming onto the market, we are finding it harder than ever to maintain and increase stock numbers..."

"There are already too many agents in our town; we now have ‘online’ businesses creeping in. We get a fair few valuations but don’t always win the business. Advice appreciated."