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Resources

Recruit with care

Adam Walker
Recruiting/interview image

Adam Walker demonstrates how a bad recruitment choice can have catastrophic implications for an agency business.

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The deposit

Rebecca Marsh
Deposit dispute image

Rebecca Marsh of The Property Ombudsman Scheme settles the case of a pre-contract deposit with rather loose strings attached.

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Hidden roads

Rebecca Marsh
Highway image

Should the fact that a road was part of a front garden been more clearly highlighted in a sellers’ search? The Property Ombudsman, Rebecca Marsh decides.

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Power back to the agents

Bus shelter image

Under The Hammer Group have announced their new property software, Advanced, and Co-Founder and CEO Indy Dubb, says they are ready for the industry to celebrate original innovation that benefits agents, their…

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The agent’s agent

Rebecca Marsh
Agents holding house image

Was it freehold or leasehold and who were the buyers dealing with anyway? The Property Ombudsman Rebecca Marsh, unpicks a tangled web.

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Rising damp

Rebecca Marsh
Damp kitchen image

The Property Ombudsman, Rebecca Marsh, reviews a complaint about an agent’s surveyor’s work.

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The list

Rebecca Marsh
List of complaints image

The Property Ombudsman, Rebecca Marsh considers a litany of complaints against a managing agent by the leaseholder. Who’d manage a new-build?!

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