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No deposit? No thanks…

Rebecca Marsh
GBP keyring image

Rebecca Marsh adjudicates on a case where a ‘No Deposit Option’ wasn’t considered the best option for a landlord, when a tenancy went bad.

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Not in my back yard?

Rebecca Marsh
HM Land Registry search image

This month The Property Ombudsman, Rebecca Marsh deliberates on a case where a small housing development didn’t show up on a search.

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The moaner leaser

Rebecca Marsh
complaints image

For some people, nothing is good enough. Property Ombudsman, Rebecca Marsh, adjudicates on a case where a long list of complaints were all rejected.

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Good reference, bad tenants

Rebecca Marsh
Empty pockets image

The Property Ombudsman, Rebecca Marsh, adjudicates on a case where a tenant refused to pay the rent and the blame fell on the agent.

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Optimising opportunities

Charlotte Flake
Website image

Charlotte Flake asks some leading website experts, is your agency’s digital presence powerful enough?

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When is a deposit not a deposit?

Rebecca Marsh
Bag of money image

When it’s not cash... possibly. The Property Ombudsman, Rebecca Marsh sorts out a dispute over an alternative deposit product.

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Putting a mess right

Rebecca Marsh
Mould in tenant let image

Rebecca Marsh, The Property Ombudsman reviews the case of tenants’ complaints about a letting agent and a scruffy property.

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Half the story

Rebecca Marsh
Agent with clients signing documents image

Rebecca Marsh, The Property Ombudsman, examines a case where an agent failed to disclose full details of a property, regarding tenure and probate.

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