Rebecca Marsh adjudicates on a case where a ‘No Deposit Option’ wasn’t considered the best option for a landlord, when a tenancy went bad.
Read MoreNot in my back yard?
This month The Property Ombudsman, Rebecca Marsh deliberates on a case where a small housing development didn’t show up on a search.
Read MoreThe moaner leaser
For some people, nothing is good enough. Property Ombudsman, Rebecca Marsh, adjudicates on a case where a long list of complaints were all rejected.
Read MoreGood reference, bad tenants
The Property Ombudsman, Rebecca Marsh, adjudicates on a case where a tenant refused to pay the rent and the blame fell on the agent.
Read MoreOptimising opportunities
Charlotte Flake asks some leading website experts, is your agency’s digital presence powerful enough?
Read MoreWhen is a deposit not a deposit?
When it’s not cash... possibly. The Property Ombudsman, Rebecca Marsh sorts out a dispute over an alternative deposit product.
Read MorePutting a mess right
Rebecca Marsh, The Property Ombudsman reviews the case of tenants’ complaints about a letting agent and a scruffy property.
Read MoreHalf the story
Rebecca Marsh, The Property Ombudsman, examines a case where an agent failed to disclose full details of a property, regarding tenure and probate.
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