The Negotiator The essential site for residential agents
The Digital Property Market Steering Group (DPSG) is asking estate agents to help formalise an industry-wide Digital Property Information Protocol (DPIP) to create certainty for all involved in the home buying and mortgage process.
DPSG’s proposed protocol – which can be found in draft format HERE – sets out the roles and responsibilities of all stakeholders in the adoption of digital property information and digital solutions across all sectors.
AGENTS’ VIEWS
And now the Group has launched a survey to gauge agents’ views on what information should be included, which stakeholders it should involve – mortgage intermediaries, lenders, legal professionals, surveyors and valuers – and how this information can be presented and in which format and indeed whether the DPIP (‘Protocol’) should have a different name.
Options that are be considered alongside DPIP also include DPIC ‘Charter’; DPIJ ‘Journey’ and DPIRR ‘Roles and Responsibilities’ or something entirely different.
Maria Harris (main picture), Chair of the Open Property Data Association, tells The Neg: “We often hear that the home buying and selling process is no longer working and the inefficiency is having an impact on stakeholders’ profitability, recruitment and retention of staff and, above all, customer satisfaction.”
BIGGEST TRANSITION
And she adds: “The industry is undergoing the biggest transition in its history as we move from a document led, analogue process to a data led and digital one.
“It’s important that the whole industry has the opportunity to shape and influence the protocols we need to enable adoption, achieve interoperability, and to keep us and our customers safe.”
*Unless you choose to leave your contact details, the survey is anonymous – your responses will not identify you or your firm.
The research is undertaken in line with the Market Research Society Code of Conduct. The survey should take around 5-8 minutes to complete. Entries close midnight on 1 April 2024.
Take the survey HERE.
Please note: This is a site for professional discussion. Comments will carry your full name and company.